Update '5 Common Outlook Issues and Troubleshooting Tips'

5-Common-Outlook-Issues-and-Troubleshooting-Tips.md

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+If you’re still having problems, try resetting your Windows Firewall settings back to how they were originally. Running the /resetnavpane command removes all customizations to the navigation pane. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.
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+Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may repair Outlook data file solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room. So, if Outlook isn’t working well, try restarting your computer first—it might do the trick.
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+If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. We recently surveyed 287 of our users to ask, "What made you try Mailbird in the first place?". 27% moved to Mailbird specifically because of bugs or support issues with their other email clients, 17% of which specifically called out Outlook. Files are constantly corrupted for any number of reasons.
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+Some Safari users are unable to add repair Outlook data file email addresses in the To section, or cannot point the cursor in the To field. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.
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+Select Change, then choose Repair and click the Continue button. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. I am not quite sure when this started, otherwise I would have rolled back updates and/or removed recently installed apps.
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+I’ve since installed a Windows 2016 server with Office 2024 and I don’t have any more connection problems for the moment. Since making this change, I’m not seeing the errors in Microsoft-Windows-AAD/Operational, however it may be too early too tell. Hello all,Same problem here since Outlook 2016 update on January on RDS 2022, all users are not concerned, but we have more and more users impacted. The cache file is likely corrupt or where it is stored is full.
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+A virus or antivirus software issue can wreak havoc on your system, and Outlook won’t escape unscathed. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.
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+As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC.
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+In the meantime, [repair Outlook data file](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/) please use the workarounds suggested for each issue. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.
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+I recently uninstalled and reinstalled Office but it only made the issue worse. To create a user profile, you must first create a user account. When the new account is created, a profile is also created. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet.
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+If any of these components are missing or corrupted during installation, Outlook may fail to open or could crash unexpectedly. Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus. Regardless repair Outlook data file of the specific cause, there are several key troubleshooting fixes to try that might help. If it starts without any problems, you can check the add-ins. Moreover, it will help you to get the answer to which add-in is causing the issue.
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+A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. We are aware that some users may not be able to receive email from Gmail accounts.